Build Connected Portals That
Salesforce Experience Cloud
Create branded digital experiences for customers, partners, and employees — from self-service portals and partner communities to dealer networks and employee intranets. We design and build Experience Cloud sites that drive engagement, reduce costs, and deepen every relationship.
Digital experiences that connect everyone
Salesforce Experience Cloud (formerly Community Cloud) is the platform for building branded digital portals, communities, and websites — connected directly to your CRM data. Whether you need a customer self-service portal, a partner collaboration hub, or an employee resource centre, Experience Cloud powers it all from one platform.
In 2025, Agentforce has transformed Experience Cloud — AI agents embedded in your portals handle queries, recommend content, guide self-service, and escalate to humans when needed. The result is a 24/7 digital experience that actually deflects cases and drives partner productivity.
Talk to a Salesforce Experience Cloud Expert →Our Salesforce Experience Cloud
implementation services
HIPAA or standard compliance — we build branded portals where customers manage accounts, track orders, log service requests, and find answers without calling your team.
Give partners, dealers, and resellers a shared collaboration space — with lead sharing, deal registration, training resources, and co-marketing tools all in one branded portal.
Modern employee experience platforms replacing SharePoint — with HR self-service, onboarding workflows, knowledge bases, and internal community features built on Salesforce.
Embed Agentforce AI agents directly in your portal — answering questions, recommending knowledge articles, processing requests, and escalating to human agents seamlessly.
Fully branded, pixel-perfect portal experiences using Lightning Web Components — designed to match your brand identity, not look like out-of-the-box Salesforce.
Connect your portal to your ERP, billing system, inventory platform, and other data sources — so customers and partners see real-time data without navigating away.
What we activate in your
Salesforce Experience Cloud deployment
Drag-and-drop portal builder with full brand customisation — logos, colours, fonts, and page layouts that reflect your brand, not Salesforce defaults.
Every portal we build is fully responsive — delivering a seamless experience on desktop, tablet, and mobile without separate development.
AI-powered search and content recommendations that surface the most relevant knowledge articles and resources to each user based on their context and history.
Moderation, reputation, badges, and group management — building genuinely engaged communities where members help each other and reduce your support burden.
Role-based access, external user licensing, field-level security, and data sharing rules ensuring the right people see exactly the right information.
Built-in analytics showing portal adoption, knowledge article effectiveness, case deflection rates, and self-service success — proving portal ROI to your business.
How a Global Tech Firm Reduced Support Costs by 42% with an Agentforce-Powered Customer Portal
A global software company was handling 25,000 support tickets per month — 60% of which were routine account management, billing, and how-to queries that could be self-served. Their existing portal was outdated, had poor search, and customers preferred calling over using it.
We rebuilt their customer portal on Experience Cloud with Einstein Search, a knowledge base restructure, and Agentforce AI agent embedded in the portal chat — handling tier-1 queries autonomously and escalating to human agents with full context.
Why choose us for
Salesforce Experience Cloud
Our consultants hold Salesforce Experience Cloud Consultant certification — with deployments across customer portals, partner communities, and employee intranets.
We build bespoke Lightning Web Components for portal functionality that Salesforce doesn't provide out of the box — from custom calculators to complex data visualisations.
We design portals that users actually want to use — conducting user research, building prototypes, and testing designs before a single line of Salesforce config is written.
We embed and configure Agentforce AI agents in your portal properly — trained, tested, and optimised to deflect real cases from day one.
We've integrated Experience Cloud portals with ERP systems, billing platforms, inventory tools, and real-time data APIs — making portal data genuinely useful.
Portals are never finished. We provide ongoing support, feature enhancements, and quarterly UX reviews to keep your portal effective as your business evolves.
Ready to build a portal your
customers will actually use?
Whether you need a customer self-service portal, a partner community, or an Agentforce-powered digital experience — let's talk. No sales pitch, just honest advice from Experience Cloud specialists.